manforme
Expert Member
I just rejoined also, and I am having a problem using the forums. I don't remember my old password and when I ask to have it sent, it says an email was sent but I never got one twice. It won't let me create a new account either because it says that I already have one. I think you have to be a forum member to see the live chats. Terrible customer support. I don't think I will renewFWIW, I have never been able to view or download video archives past a certain date. I just get an error message, regardless of browser or device. I’ve asked customer support about it at least twice already but they’ve never followed up. Also, I just rejoined after taking a couple month’s break and there’s not much new, unfortunately. Not a single new live chat archive either, which is disappointing :/